Wednesday, May 09, 2007

Go back to your home branch

This occurred about a week back. It's bemusing to got to know that one can only withdraw a maximum of RM 10k from a Savings that was opened at another branch. And another similar rule applies for FD. One can only withdraw FDs which are RM20k and above from the home branch which the FD account is opened at. And if that's not annoying enough, they (bank employees from another branch) need to wait for the applicant's signature to be faxed over from the home branch before the transaction can be processed. That will take around 15-30 minutes.

Sometimes I can't help but wonder why is the state of our banking system is so limited. The large network of branches everywhere is practically useless given such limitations and policies applied. Customers should not be geographically limited. They should be able to perform any type of transaction without limits at any branch.